The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 618 |
| Houston, TX | 359 |
| Philadelphia, PA | 240 |
| Washington, D.C., DC | 236 |
| Seattle, WA | 235 |
| Atlanta, GA | 206 |
| Denver, CO | 198 |
| Sacramento, CA | 141 |
| San Francisco, CA | 140 |
| Miami, FL | 138 |
| Orlando, FL | 134 |
| Indianapolis, IN | 131 |
| Detroit, MI | 123 |
| Minneapolis, MN | 121 |
| Portland, OR | 116 |
| Boston, MA | 115 |
| Brooklyn, NY | 93 |
| Oakland, CA | 89 |
| Salt Lake City, UT | 87 |
| Jacksonville, FL | 84 |
| Pittsburgh, PA | 77 |
| Tampa, FL | 69 |
| New York City, NY | 68 |
| Baltimore, MD | 66 |
| San Jose, CA | 51 |
| Reno, NV | 44 |
| Fort Myers, FL | 42 |
| Tacoma, WA | 42 |
| Saint Paul, MN | 39 |
| Dallas, TX | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Joe✌️ (@TheBROBQ) reported Couldn't get the car into a shop today, but I did complete the entirety of my taxes for April, and all of my insurance policies are transferred to Colorado. Last things left are to cancel ComEd and Comcast.Feeling really proud of myself right now.
- Blake (@_BlakeTucker) reported
Xfinity outage for the next 3 hours ripppppp
- Bryan M (@Mailmaniac) reported
@comcastcares Can I give this a thumbs down?
- aidan (@GorgoKnight) reported
Comcast told me they can’t help till after June. I had to double check what month we were in. Can’t catch a break 😔
- Readysetboom (@readysetboom) reported
@perryckle @Xfinity @verizonfios You shouldn’t have to pay to cancel. It appears they are changing the contract.
- Anand K (@anandkothapeta) reported
@Xfinity not happy with data limits on internet service. Last 6 months my data usage is 1.5tb+. 3 people on constant teams video calls, and multiple streaming of videos after work, more people go over new limit than you think.
- Joshua (@Jotiz007) reported
@JRosenworcel Turn Internet Providers into a utility again! Internet is no longer a luxury! It's now an essential service! Stop Xfinity, AT&T, and other providers that are price gauging and promoting destructive tactics on American citizens! Stop the Cap!
- The Drunk Republican (@DrunkRepub) reported
A cable line has been down in my backyard for weeks now, and despite countless store visits and hours on the phone @Xfinity refuses to fix it. 3 times they haven’t shown up. Never, ever deal with these ******** if you can help it.
- amanda (@_MandaBines) reported
Xfinity is charging extra for using extra wifi ??!!!! WTF
- Cede🖤 (@LivinAsMercedes) reported
Okay sooo I’ve been getting emails from @Xfinity several times a week that my login was used. When I check the device it’s not one of mine. I change my password. But it keeps happening. Should I be concerned?
- add ur name (@not4ssss) reported
guys sry my wifi went down for like 3 hoursmost of the people in pst who have Xfinity wifi thingy all went down :c
- WabbaPlays (@WabbaPlays) reported
Today's stream cancelation sponsored by @Xfinity At least when my bill goes up and they cap my data the service will work... oh wait
- kaos (@streetrep8709) reported
@xfinity. Y’all service sucks. You can never connect to none of the wifi spots ..even the regular 5G slow as hell. Terrible
- TreborG2 (@TreborG2) reported
@comcastcares does marketing even realize when they setup an "at xxxx cares" handle that its really just another way to say f**k you to the customer? Because its obvious you don't .. care that is ....
- Scoopan Pete (@ScoopanPete) reported
@comcastcares Internet outage in Miami. When will it be resolved? It's been out for more than 4 hours!
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