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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,519 ratings
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Problems in the last 24 hours in Springfield, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Springfield, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Chicopee, Holyoke, West Springfield, Enfield, Indian Orchard, Springfield, Westfield, Wilbraham and Southwick.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicopee | TV | |
| Holyoke | TV | |
| West Springfield | TV | |
| Enfield | Internet | |
| West Springfield | Internet | |
| Chicopee | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Springfield, Massachusetts
Latest outage, problems and issue reports in Springfield and nearby locations:
- Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts
@jeff_gluck Xfinity race yesterday proves how terrible this package is.
- Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts
@Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff
- Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts
I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3
- Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seems like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
- Bren🌹 (@bren_matyseck) reported fromWestfield, Massachusetts
Jesse kicked me off his moms xfinity and I have never been so hurt in my life
- Susanne Provost (@ProvostSusanne) reported fromSpringfield, Massachusetts
I don't know why they still let cup car drivers in the truck's and Xfinity cars it just sucks to see them take the money from them.
- Ronni Gordon (@ronni_gordon) reported fromHolyoke, Massachusetts
@Xfinity You’re impossible I’ve been trying to get through to agent to report calls I’ve been getting about open service order & you have no option. Very frustrating to have communications company that won’t communicate.
- Hash on Top (Mixer) (@HashOnTop) reported fromSpringfield, Massachusetts
@NTrendSick Comcast sucks in my area, lol.
- snap, crackle, POP (@DAFlymann) reported fromSouth Hadley, Massachusetts
@FearTheTriangle Just as bad as the main Comcast box rebooting near the end of the Super Bowl game! 😡
- Jasmine Roman (@JassyBooks) reported fromSpringfield, Massachusetts
God Damn wind 💨 my electricity went out again this time only 5 min but damn having Comcast it takes like 10-15 min for the box to reset itself #Annoyed
- MAIN EVENT TIME!! (@WWeed413) reported fromChicopee Falls, Massachusetts
@Comcast really needs to add AXS so awful its not avaible on their platform we want NJPW
- Kenz (@kenzloren) reported fromSpringfield, Massachusetts
Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that
- Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
- GEESTER LEBRON ⚰️ (@Geester6790) reported fromSpringfield, Massachusetts
@KaseyChante @Xfinity Can u send me the support number I’ve been looking for it on the site
- Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts
Seemd like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...
- 👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported fromSpringfield, Massachusetts
Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.
- Kelli Nielsen (@knielsen9) reported fromWestfield, Massachusetts
@Lowe’s is the worst customer experience I have ever had! And I have Comcast! I can’t wait till the pick up their crap and I don’t have to deal with them again.
- Bob Parker (@bob118) reported fromAgawam, Massachusetts
@DIRECTV I am pretty ticked off that when my 2 yr agreement expired U was told me to call to get a better pricing. So I called,Loyalty discount was a lousy $10. sh*t no wonder why your bleeding customers! Well my signal doesn’t go out now with Xfinity when it rains. My 2 cents!
- Cece 🇺🇸 (@CeceCalabrese) reported fromAgawam, Massachusetts
If any company anywhere in the world can compete with @comcast in ANY WAY PLEASE MAKE YOUR MOVE! I’ve never seen a company that cares less about their customers than Comcast. I’m talking TV/Internet...anything
- brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts
That whole Comcast and power sh*t is fake that’s definitely a publicity stunt for them to drive in more viewers
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Joe✌️ (@TheBROBQ) reported
Couldn't get the car into a shop today, but I did complete the entirety of my taxes for April, and all of my insurance policies are transferred to Colorado. Last things left are to cancel ComEd and Comcast.Feeling really proud of myself right now.
- Blake (@_BlakeTucker) reported
Xfinity outage for the next 3 hours ripppppp
- Bryan M (@Mailmaniac) reported
@comcastcares Can I give this a thumbs down?
- aidan (@GorgoKnight) reported
Comcast told me they can’t help till after June. I had to double check what month we were in. Can’t catch a break 😔
- Readysetboom (@readysetboom) reported
@perryckle @Xfinity @verizonfios You shouldn’t have to pay to cancel. It appears they are changing the contract.
- Anand K (@anandkothapeta) reported
@Xfinity not happy with data limits on internet service. Last 6 months my data usage is 1.5tb+. 3 people on constant teams video calls, and multiple streaming of videos after work, more people go over new limit than you think.
- Joshua (@Jotiz007) reported
@JRosenworcel Turn Internet Providers into a utility again! Internet is no longer a luxury! It's now an essential service! Stop Xfinity, AT&T, and other providers that are price gauging and promoting destructive tactics on American citizens! Stop the Cap!
- The Drunk Republican (@DrunkRepub) reported
A cable line has been down in my backyard for weeks now, and despite countless store visits and hours on the phone @Xfinity refuses to fix it. 3 times they haven’t shown up. Never, ever deal with these ******** if you can help it.
- amanda (@_MandaBines) reported
Xfinity is charging extra for using extra wifi ??!!!! WTF
- Cede🖤 (@LivinAsMercedes) reported
Okay sooo I’ve been getting emails from @Xfinity several times a week that my login was used. When I check the device it’s not one of mine. I change my password. But it keeps happening. Should I be concerned?
