Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02293, 02127, 02128, 02119, 02118, 02114, 02110 and 02115.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Boston, Somerville, Brookline, Jamaica Plain, Brighton, Dorchester, Everett, Arlington, Peabody, Cambridge, Medford, Stoneham, Dedham, Needham and Wakefield.

City	Problem Type	Report Time
Boston	Wi-fi	4 hours ago
Somerville	Internet	10 hours ago
Boston	TV	13 hours ago
Brookline	Internet	14 hours ago
Jamaica Plain	Internet	18 hours ago
Brighton	Internet	21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• Marion Davis (@marionsd) reported 5 minutes agofromSomerville, Massachusetts

  If I edited texts like @Xfinity does customer service (or really, like remarkably many U.S. corporations do), the results would barely be decipherable as English.

• Seivi (@seivi13) reported 6 minutes agofromQuincy, Massachusetts

  @Xfinity hire me as a tech cause all I do every day is unplug and plug back in the router yall insist is “broken” instead of admitting your service is ****

• CelticsFanMike #Celtics ☘️ (@CelticsMike) reported 6 minutes agofromSalem, Massachusetts

  @Xfinity you ruined the steam app. I pay a lot for service and now I have no access to scroll through “all channels”. This is unacceptable!!!! #horrible #bbb

• Chris Tabb (@christabbshow) reported 7 minutes agofromBoston, Massachusetts

  @Xfinity Why would I buy signal extenders but rent the router from you? That's like buying a new radio for a rented car. Do I need to get another router from you for my upstairs?? Is that the way it works? Or do I have to have ethernet cables everywhere "the best wifi provider" ??

• lisa robinson (@CallHerLis) reported 8 minutes agofromBoston, Massachusetts

  @Xfinity knew wtf they were doing. They don't offer REELZ in my package, so I tried to add the channel... Can't just add the channel.Go and subscribe to Reelz streaming. Just to get a big message saying my cable company doesn't allow them to stream Live On Patrol. Pt2S

• lisa robinson (@CallHerLis) reported 20 minutes agofromBoston, Massachusetts

  Sooo, I uninstall the streaming package and call #Xfinity and see.. okay, how much is it gonna be to just switch to the next package, just so I can be able to watch my favorite damn show again??These mfer's want me to jump up to 223.00 a month BEFORE taxes. No REELZ for me 😟

• Mia (@xoshamieh) reported 24 minutes agofromBoston, Massachusetts

  Anyone know can you cancel @Xfinity if it’s been under 7-days?Also looking for ISP recommendations

• oj (@ojisipp) reported 24 minutes agofromQuincy, Massachusetts

  I swear to God xfinity sucks

• Serviver Man (@ServiverMan) reported 25 minutes agofromSaugus, Massachusetts

  @Xfinity I'm trying to set up my mother's internet and flex box. That flex box is driving me crazy. The support got me off the line by saying no one can set up the flex device at this time. Hey clean up your act. Where can I find when it will be back up. @Roku you're cool #works

• 𝒦𝒾𝓂𝒷ℯ𝓇𝓁ℯ𝓎 (@lcikim) reported 27 minutes agofromChelsea, Massachusetts

  Is #netflix down!? @Netflixhelps It is imposible to access to it @comcast please not on a Friday night ☹

• Sensational Mike (@UzumakiheroGame) reported 32 minutes agofromBoston, Massachusetts

  Is Xfinity down?

• Gary (@ThebostonGary) reported 45 minutes agofromStoneham, Massachusetts

  @FlyersNation @NHLFlyers A piss poor managed team who will get buckled finally and the dbags running it will get fired. Let's face it @comcast hates the flyers fan base

• MK🏂 (@Mayberrykush) reported 45 minutes agofromBoston, Massachusetts

  So now we acting stupid? @Xfinity

• Chris Tabb (@christabbshow) reported 46 minutes agofromBoston, Massachusetts

  Oh wait @Xfinity may not see my tweets because thier wifi is down.

• 🐾💕Lauren💕🐾 (@bostondoglady) reported 47 minutes agofromBoston, Massachusetts

  The added bonus of having Comcast is that at least once a month, I get to spend an hour talking to customer service because my cable/streaming etc stop working.

• Samc_research (@ResearchSamc) reported 47 minutes agofromBoston, Massachusetts

  @StarryInternet when are coming to Chelsea, MA? I am moving to Chelsea and really would like to continue using your service. I have enjoyed being a Starry customer over the last years and am dreading to go back to Xfinity😑 Please expand your service to Chelsea 🙏

• Gary (@ThebostonGary) reported 49 minutes agofromStoneham, Massachusetts

  @Raiderfrank65 @dsilver88 Fletch should be fired if that happens. But really no one in the ownership group will not know if it happens @comcast doesn't give a ****, people need to stop showing up.This team needs a real owner

• Fennis Dembo (@YouCantByum) reported 51 minutes agofromBoston, Massachusetts

  Hey @Xfinity why can I watch the Celtics game on the @espn app signing in with my xfinity login but not on the xfinity streaming app? Absurd.

• Seivi (@seivi13) reported 52 minutes agofromQuincy, Massachusetts

  @Xfinity so you’re really gonna tell me that at 7:30am my internet speed was 100mbps but at 9am when everyone is sitting down to work from home my internet suddenly is out and then it’s at 10mbps. Y’all are scamming people because you get away with it.

• Janine McG (@Jkmcg) reported 57 minutes agofromQuincy, Massachusetts

  @CTabatabaie I’m usually behind on Comcast. Doesn’t matter what network

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Joe✌️ (@TheBROBQ) reported 2 minutes ago

  Couldn't get the car into a shop today, but I did complete the entirety of my taxes for April, and all of my insurance policies are transferred to Colorado. Last things left are to cancel ComEd and Comcast.Feeling really proud of myself right now.

• Blake (@_BlakeTucker) reported 7 minutes ago

  Xfinity outage for the next 3 hours ripppppp

• Bryan M (@Mailmaniac) reported 8 minutes ago

  @comcastcares Can I give this a thumbs down?

• aidan (@GorgoKnight) reported 12 minutes ago

  Comcast told me they can’t help till after June. I had to double check what month we were in. Can’t catch a break 😔

• Readysetboom (@readysetboom) reported 17 minutes ago

  @perryckle @Xfinity @verizonfios You shouldn’t have to pay to cancel. It appears they are changing the contract.

• Anand K (@anandkothapeta) reported 18 minutes ago

  @Xfinity not happy with data limits on internet service. Last 6 months my data usage is 1.5tb+. 3 people on constant teams video calls, and multiple streaming of videos after work, more people go over new limit than you think.

• Joshua (@Jotiz007) reported 19 minutes ago

  @JRosenworcel Turn Internet Providers into a utility again! Internet is no longer a luxury! It's now an essential service! Stop Xfinity, AT&T, and other providers that are price gauging and promoting destructive tactics on American citizens! Stop the Cap!

• The Drunk Republican (@DrunkRepub) reported 20 minutes ago

  A cable line has been down in my backyard for weeks now, and despite countless store visits and hours on the phone @Xfinity refuses to fix it. 3 times they haven’t shown up. Never, ever deal with these ******** if you can help it.

• amanda (@_MandaBines) reported 22 minutes ago

  Xfinity is charging extra for using extra wifi ??!!!! WTF

• Cede🖤 (@LivinAsMercedes) reported 22 minutes ago

  Okay sooo I’ve been getting emails from @Xfinity several times a week that my login was used. When I check the device it’s not one of mine. I change my password. But it keeps happening. Should I be concerned?