Around 700 people were allegedly scammed between the end of November 2021 and mid-March 2022 while trying to buy a sofa on the Internet. A rather tempting offer, very well placed in search responses on Google Shopping, offered a convertible sofa at 360 euros sold by the company Vehrnex, reports Numerama.
False customer service set up
Customers could be reassured about the reliability of the product by the many positive comments, both on Google Shopping where the company was highly ranked, and on Cdiscount or Trustpilot. The seller’s website, which is no longer accessible, was also reassuring.
The thugs had even set up a customer service. A victim was able to talk to a woman, whose identity was certainly invented, who reassured her about the delivery times and assured her that the sofa would arrive soon. Once the scam was discovered, the victims found themselves stranded.
According to Numeramaonline sales platforms are partly responsible for the existence and visibility of these scams. ” Fake reviews are an ever-growing problem, Trustpilot said. We work continuously to ensure that we take all possible action against manipulated comments on our site. »